DELIVERY AND WITHDRAWAL

DELIVERY DATA:

 

To buy in akelarremodels.com it is essential to correctly complete the corresponding form, including contact information, shipping and billing data. The user should provide a shipping address where goods may be delivered at usual schedules. To avoid incidents in the delivery (incorrect address, inability to find anyone a home, etc), it is advisable to complete the telephone contact box.

 

PAYMENT

 

All online payments should be made through PayPal or credit card.

 

Paypal:When you go to checkout you will be redirected to PayPal’s secure web site to complete your order. You have the option to pay with your PayPal account or if you do not have a PayPal account, you can simply use your credit card or you have the option to create a PayPal account. Once you have paid via PayPal, you will be redirected back to our web site. The use of PayPal may add an extra cost.

 

You will be able to see the products’ prices with and without VAT (21%), applicable for Spain and European Union (EU) members (except Canary Islands, Ceuta, Melilla) . VAT will not be charged to customers outside EU. Prices do not include any other tax, rates, tariffs or surcharges.

Customer from regions that do not appear in the online store have to send an e-mail to infoakelarremodels@gmail.com in order to obtain information about prices and shipping costs.

 

ORDER CONFIRMATION:

 

After you submit your order online, a confirmation email that includes all order details will be sent to you. If you do not receive this e-mail, please contact us at infoakelarremodels@gmail.com

 

ORDER CANCELATION

 

You can cancel items or orders that have not been shipped by sending an e-mail to infoakelarremodels@gmail.com.

We will cancel the order whenever is possible.

 

PAYMENT AND SHIPPING CONDITIONS

 

We ship worldwide.

You will be able to see our products’ prices with and without VAT (21%), applicable for Spain and European Union (EU) members (except Canary Islands, Ceuta and Melilla). VAT will not be charged to customers outside EU. Prices do not include other any other tax, rates, tariffs or surcharges.

Customers from regions that do not appear in the online store have to send an e-mail to infoakelarremodels.com in order to obtain information about prices and shipping costs.

Akelarremodels.com would try to minimize the order delivery time. Every order will be processed the next 24h after receiving it. Requested products will be shipped throughout the next 48 or 72h from processing the order.

Orders will be shipped through the Spanish postal service Correos. Akelarre Models is not responsible for any delay caused by postal Services.

SHIPPING COSTS:

SPAIN (PENINSULA) AND PORTUGAL:  6,00€

CEUTA, MELILLA AND CANARY ISLANDS:  9,00€

INTERNATIONAL SHIPPING:  Between 10,00€ AND 16,00€ depending on the region.

IMPORTANT INFORMATION ABOUT FOREIGN SHIPPING

 

Tolls, taxes, and other fees not indicates in the total price may apply to international shipments.

 

PAYMENT METHODS

 

-Credit Card

 

-PayPal: When you go to checkout you will be redirectered to PayPal’s secure website to complete your order. You have the option to pay with your PayPal account or if you do not have PayPal account, you can simply use your credit card or you have the option to create a PayPal account. The use of PayPal may add an extra cost.

INFORMATION ABOUT EXERCISING THE RIGHT OF WITHDRAWAL

 

You have the right to withdraw from this contract within 14 calendar days without any justification.

 

The withdrawal period will expire 14 calendar days after the day you, or a third party on your behalf, other than the carrier, acquired the material possession of the goods you paid for.

 

In order to exercise the right of withdrawal, you must inform Akelarre Models of your decision to withdraw from the contract through an unequivocal statement. This statement can be sent by email to the following address: infoakelarremodels@gmail.com.

 

In order to comply with whe withdrawal deadline, the communication concerning your wish to exercise your right of withdrawal must be sent before the relevant deadline expires.

 

Consecuences of the withdawal: If you decide to withdraw, we will refund all payments received for the products that are the subject matter of the withdrawal without any unjust delay and in any event, within 14 calendar days of the date on which you infomed us of your decision to withdraw from this contract. We will proceed with the above mentioned refund using the same method of payment used by you in the initial transaction: in any event, you will not incur any extra costs as a result of the refund. We may withhold the refund until all the goods have been received, until the necessary verifications have been carried out to ensure the equipment or components work correctly once they have been returned to our facilities. You shall assume the direct cost of returning the goods.

 

You must return or deliver the goods to us: José Yañez Street 3, 2C, 28792 Miraflores de la Sierra, Madrid, Spain, directly without unjust delays and, in any event, no later than 14 calendar days from the date on which you informed us of your decision to withdraw from the contract. The deadline shall be deemed to have been met if the goods are returned before the aforementioned period has elapsed.

 

Return deliveries or changes of numbered and limited editions will not be accepted.